Leadership
Leadership after a mistake
The response to a mistake teaches more about culture than the mistake itself.
A place to begin
Leaders do not build trust by appearing flawless. They build it by naming what happened, taking responsibility, protecting people from unfair blame, and making the learning visible.
What support can make possible
A calm, honest response turns an uncomfortable moment into shared wisdom. Accountability and compassion are not opposites; together they make leadership credible.
